Privacy Policy

Last Updated: January 1, 2026

Introduction

Welcome to Vision AI Auto-Describer ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

By installing and using Vision AI Auto-Describer, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not install or use our application.

Information We Collect

Shop Information

We collect basic information about your Shopify store, including your shop domain, shop name, and email address. This information is necessary to provide our services and manage your account.

Product Data

When you use Vision AI Auto-Describer to generate product descriptions, we access your product information including titles, existing descriptions, images, and other product metadata. Product images are temporarily processed by our AI systems to generate descriptions.

Usage Data

We collect information about how you use our application, including the number of products processed, features used, and job history. This helps us improve our services and provide better support.

Billing Information

Payment processing is handled entirely by Shopify's billing system. We do not store your credit card or payment details. We only receive confirmation of your subscription status.

How We Use Your Information

Service Delivery

Your product data is processed by our AI systems to generate compelling product titles, descriptions, SEO metadata, and image alt text. This is the core functionality of Vision AI Auto-Describer.

Account Management

We use your shop information to manage your account, track your credit usage, and maintain your subscription status.

Service Improvement

Aggregated and anonymized usage data helps us understand how our application is used and identify areas for improvement.

Customer Support

We may use your information to respond to your inquiries, troubleshoot issues, and provide technical support.

Data Sharing and Third Parties

AI Service Providers

To generate product descriptions, we send product images and relevant product data to third-party AI services (such as OpenAI or Google). These providers process the data solely to generate the requested content and are bound by their own privacy policies and data processing agreements.

Shopify

As a Shopify app, we operate within Shopify's ecosystem. Shopify may have access to certain data as part of their platform services. Please refer to Shopify's Privacy Policy for more information.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or product data to third parties for marketing purposes.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Specifically:

  • Job history and generated descriptions are retained for 90 days
  • Account settings are retained while your app is installed
  • Product images are processed in real-time and not permanently stored
  • Upon uninstallation, we delete your data within 30 days

Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission using HTTPS/TLS
  • Secure cloud infrastructure with access controls
  • Regular security assessments and updates
  • Limited employee access to customer data

Your Rights

Depending on your location, you may have certain rights regarding your personal data under GDPR, CCPA, or other applicable laws:

Access and Portability

You have the right to request a copy of the personal data we hold about you.

Correction

You have the right to request correction of inaccurate personal data.

Deletion

You have the right to request deletion of your personal data. You can uninstall the app at any time, which will trigger deletion of your data.

Opt-Out

You can stop using our services at any time by uninstalling the application from your Shopify store.

To exercise any of these rights, please contact us at the email address provided below.

Cookies and Tracking

Vision AI Auto-Describer uses minimal cookies necessary for the application to function within Shopify's embedded app framework. These are essential session cookies required for authentication and do not track you across other websites. We do not use advertising cookies or third-party tracking scripts.

Children's Privacy

Vision AI Auto-Describer is a business application intended for use by Shopify merchants. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us:

CartPilot

Email: hello@cartpilot.dev

We aim to respond to all privacy-related inquiries within 30 days.